FAQ
Frequently Asked Questions (FAQs)
Orders & Payments
Q: How do I place an order?
A: Simply browse our collection, add your desired items to the cart, and follow the checkout process. You’ll receive a confirmation email once your order is placed.
Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t been processed yet, please contact us immediately. Once it’s been shipped, we won’t be able to modify or cancel the order.
Shipping & Delivery
Q: How long does shipping take?
A: Delivery times vary depending on your location. Typically, orders are processed within 1-3 business days and delivered within 5-10 business days.
Q: Do you offer international shipping?
A: Yes, we ship worldwide! Shipping fees and delivery times will vary based on your location.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package in real-time.
Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.
Q: How do I request a refund?
A: Contact our customer support team with your order details, and we’ll guide you through the return and refund process.
Q: Are there any items that cannot be returned?
A: Personalized, intimate, or custom-made items cannot be returned unless they arrive damaged or defective.
General Questions
Q: Is my information safe when shopping on your website?
A: Absolutely! We use secure payment gateways and SSL encryption to keep your data safe.
Q: How can I contact customer support?
A: You can reach us via email at pressdot2@gmail.com or through our Contact Us page.
Q: Do you offer gift cards?
A: Yes! You can purchase digital gift cards directly from our website.